Privacy Policy

Effective Date: January 17, 2025

At OPALXXCHARM, protecting your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you interact with our website and services. By using our platform, you agree to the terms described below.

1. Information We Collect

We collect the following types of information to enhance your shopping experience:

  • Personal Information:
    Includes your name, email address, phone number, shipping and billing addresses, and payment details provided during purchases or account registration.
  • Payment Information:
    Securely processed credit/debit card details through trusted third-party payment gateways.
  • Browsing Information:
    Includes IP address, browser type, pages visited, and browsing behavior collected through cookies and other tracking technologies.
  • Communication Data:
    Messages, inquiries, or feedback shared through email or contact forms.

2. How We Use Your Information

Your information is used responsibly to improve your experience:

  • To process and fulfill your orders efficiently.
  • To send order confirmations, shipping updates, and promotional offers.
  • To personalize product recommendations and enhance website functionality.
  • To ensure secure transactions and comply with legal requirements.
  • To respond to customer inquiries and provide support.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information. Your data may only be shared under these circumstances:

  • Service Providers: With trusted partners such as payment processors, shipping companies, and marketing platforms to facilitate services.
  • Legal Compliance: When required by law or to respond to valid legal requests.

4. Data Security

We implement robust security measures to protect your personal information:

  • Encryption: Sensitive data is encrypted during transmission using SSL (Secure Socket Layer) technology.
  • Secure Storage: Information is stored on secure servers with restricted access.
  • Fraud Prevention: Additional verification steps may be required to prevent unauthorized access or fraudulent activities.

While we take every precaution to safeguard your data, no system is completely secure. Please notify us immediately if you suspect unauthorized access to your information.

5. Your Rights

You have control over your personal data, including:

  • Access and Update: Review and update your personal information.
  • Request Deletion: Request the deletion of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, contact us at info@opalxxcharm.com.

6. Cookies Policy

Our website uses cookies to enhance your browsing experience:

  • Purpose: Cookies help analyze website traffic, remember preferences, and provide personalized content.
  • Management: You can disable cookies in your browser settings; however, some website features may be affected.

7. Children’s Privacy

OPALXXCHARM does not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us for immediate removal.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Information

For questions or concerns about this Privacy Policy, please contact us:

At OPALXXCHARM, we are committed to protecting your privacy and ensuring a secure shopping experience. Thank you for trusting us with your information and for choosing our premium furniture and décor collections to elevate your home.