Sales Policy

Effective Date: January 17, 2025

Welcome to OPALXXCHARM, where we offer premium furniture and décor collections designed to elevate your living spaces. This Sales Policy outlines the terms and conditions governing all purchases made through our platform. By placing an order, you agree to these terms.

1. Product Information

  • Accuracy:
    We strive to provide accurate descriptions, images, and specifications for all products. However, slight variations may occur due to materials, manufacturing processes, or display settings.
  • Availability:
    All products are subject to availability. If an item is out of stock, we will notify you promptly and provide options for alternatives, backorders, or a full refund.

2. Pricing and Taxes

  • Currency:
    All prices are listed in USD.
  • Taxes and Fees:
    Prices exclude applicable sales taxes and shipping charges, which are calculated and displayed at checkout.
  • Promotions and Discounts:
    Promotional offers and discounts are valid for a limited time and may not be combined unless explicitly stated.

3. Payment Methods

We accept the following payment options to ensure a smooth and secure checkout process:

  • Credit Cards: Visa, MasterCard, American Express, Discover.
  • Debit Cards: Major debit cards are accepted.
  • Digital Wallets: PayPal, Apple Pay, Google Pay.
  • Bank Transfers: Available for bulk or high-value purchases upon request.

4. Order Process

  • Placing an Order:
    Add your desired items to the cart, proceed to checkout, and provide accurate shipping and payment details.
  • Order Confirmation:
    Once payment is successfully processed, you will receive a confirmation email with your order details. Please review the email and notify us immediately if there are discrepancies.
  • Order Modifications:
    Changes or cancellations can be requested within 24 hours of placing the order. Modifications may not be possible after this period.

5. Shipping and Delivery

Shipping timelines, costs, and details are governed by our Shipping Policy. Delivery times may vary depending on location and unforeseen circumstances.

6. Returns and Refunds

Our Return and Refund Policy outlines the process for handling returns and refunds. Customers are encouraged to review this policy before completing a purchase.

7. Warranty

  • Most products include a one-year warranty covering manufacturing defects.
  • The warranty does not cover damages caused by improper handling, misuse, or natural wear and tear.

8. Customer Support

We are dedicated to providing exceptional service. For any questions or concerns related to your purchase, please contact us:

9. Changes to This Policy

We reserve the right to update this Sales Policy at any time. Updates will be posted on our website with the revised effective date.

At OPALXXCHARM, we are committed to delivering high-quality furniture and décor products along with a seamless shopping experience. Thank you for choosing us to enhance your home with elegance and functionality!